Capability Statement

Invest in Expertise: Nurture Resilience

Discover why Systarah Services is the right investment for you.

ORGANISATIONAL OVERVIEW

Mission

Our mission is to deliver bespoke services and workshops founded on systemic thinking, enriched by cross-cultural insight, and underpinned by a respect for evidence-informed research and resources.  The aim is to support social and emotional wellbeing by strengthening the symbolic bridge that connects people, communities and the environment.

Values

We value nurturing resilient, compassionate communities, organisations, and individuals:  empowering them to embrace change, flourish, and achieve lasting growth. We are dedicated to promoting social and emotional wellbeing, environmental stewardship and building community connections.

Products and Services

Scope:  All services are aimed at supporting non-clinical aspects related to social and emotional wellbeing.  We do not provide crisis or other one to one personal support.

 

Program 1.  Organisational Support

1. Management consultant supporting new program implementation.

2. Organisation and methods analyst.

3. Administrative support services including desktop publishing and content creation.

->  Service area: Central Queensland

 

Program 2.  Community Development

4. Community Development Project work.

5. Community Workshops.

->  Service area:  Australia

Key Differentiators

Organisational Support Program.  This is backed by academic research skills,  practical experience, and working within management system frameworks and suicide prevention community safety net models.

Community Development Program: This is aimed at providing a niche perspective to empower communities, build people's confidence, and support community leaders to safely implement public SEWB activities; especially those related to mental health concerns and suicide. They are not suicide prevention and intervention training. 

Reputation: All activities build on Helen's existing  connections, reputation and work: especially that undertaken over the last seven years in community development and suicide prevention.

 Organisational Structure & People

Owner: Helen Munn (Gallehawk)                                 

                     BSc Biol; GC Env Mgmt.; GD Aboriginal Studies.

 

About:  Helen is a self-motivated project officer and community worker, with over 25 years working, volunteering and studying within the social, environmental and cultural fields. The last 7 years specialising in community development related to service coordination, mental health and suicide prevention.

 

ASIC Registration: Systarah Services

ABN: 736 515 541 36

Year Established: 2025

Legal Structure: Sole Trader

Service Area: Central Queensland and Australia

Email:    Systarah@outlook.com

EXPERIENCE

Program Implementation

Experience developing and implementing programs and projects.

  • Suicide prevention community safety nets; especially aligning to the Black Dog Institute LifeSPAN Model and the Wesley LifeFORCE Effective Governance Framework.
  • Environmental Management Systems.
  • Technical/operational programs and projects. 

 

The skills developed include:

  • Appreciation of Plan, Do, Check and Review frameworks.  
  • Reviewing contract requirements, identifying goals, assessing current processes, and embedding objectives into workflows.
  • Create reporting processes and tools to streamline reporting and identify bottlenecks.

Community Workshop Facilitation

 Helen has professional experience facilitating community workshops. 

  • This started in 2008 when she delivered a Paddock Session at the National Greening Australia Veg Futures Conference.
  • Delivering stakeholder workshops, and colleague informal training, on GPS use, GIS mapping and Regional Ecosystems.
  • Since 2020, stakeholder workshops and meetings related to building community -wide suicide prevention safety nets.

 

 The skills developed include:

  • Developing the workshop vision.
  • Designing the materials.
  • Logistics of where, when and how.
  • Undertaking the promotions.
  • Delivering or supporting the delivery.
  • Reporting and continual improvement.

Community Development

The motivations behind our work are social and environmental justice, and the belief that the "we is greater than the me".  

  • In 2018 Helen worked on a multi-government agency Collective Impact project to support vulnerable people.
  • Since 2019, Helen has overseen the implementation of a suicide prevention community safety net program within the Livingstone Shire, that is informed by the Black Dog Institute's LifeSPAN Model.  

 

The skills developed include:

  • Building connections and relationships.
  • Supporting capacity building.
  • Utilising practical frameworks and resources to facilitate community action.
  • Developing resources to support community resilience.

CERTIFICATIONS & ACCREDITATIONS

 Helen Munn (Gallehawk)

Academic & awards

Academic:

  • BSc Biology (Distinction)
  • Grad Cert Env Mnmnt
  • Grad Dip Aboriginal Studies

 

Awards & Nominations:

  • Golden Key Society.
  • Zonta Award for the best female student entering the final year of a Science Degree.
  • RCC&D Medical Assoc Prize for highest combined results in Level 2 Bachelor of Science.
  • Nominated for the Living Treasure Award for ability to inspire or influence others.

 

 

Licences & training

Licences:

  • Motor Vehicle Licence
  • Working with Children Card

 

Specialised Training

  • Mental Health First Aid 2025
  • First Aid 2027
  • Black Dog Institute: Professional Education Program- Suicide Prevention Capacity Building 2025
  • Lived Exp Training: Foundational Knowledge and Planning for Region-Wide Lived-Living Experience Workforce Development 2025
  • Roses in the Ocean: Collaborating to Create Change (suicide prevention system reform) 2024

Professional Development

Training:

  • Black Dog Institute: Recognise and Respond Suicide alertness training.2025
  • Lived Exp Training: Lived Exp Orientation.2025
  • Roses in the Ocean: Lived Experience speaking.2025
  • CCQ: Working together; learning together, Aboriginal and Torres Strait Islander Cultural Competency for Health Professionals.2023
  • SafeTALK and SafeYARN 2023-2024 Suicide Alertness for Everyone.
  • Lifeline: Mental Health Literacy. 2021

 

Workshops:  

Queeroboree; Suicide related behaviour among Aboriginal and Torres Strait Islander LGBTIQA+SB 

Memberships

Professional Memberships:

  • Black Dog Institute Suicide Prevention Network
  • QLEWN (Individual)
  • IMPACT Network (Individual)

 

Community Groups:

  • Livingstone Living Well Suicide Prevention Group (Secretary).
  • CQWBSC Suicide Prevention Collective (Member).

 

Advocacy:

  • Central Qld Hospital and Health Services Community and Consumer Advisory Committee 2017-2023 

 

TESTIMONIALS

"Helen is skilled, an excellent communicator, and deeply committed to community organisations. She played a key role in organising The Harmony Working Group on the Capricorn Coast, and has been actively involved with the Wildlife Carers Network and multicultural groups in Rockhampton and Yeppoon. I highly recommend her for any community-focused work."

Joy Davison-Lee